Building Insurance AI with Cake
Power smarter claims, underwriting, and customer experiences with secure, modular AI infrastructure that's built to meet the demands of modern insurance.







Overview
Legacy operations stacks can barely keep up with modern infrastructure, let alone modern data. Logs, metrics, and alerts pour in faster than teams can triage, and manual responses slow everything down. AIOps bridges that gap, bringing intelligence and automation to incident detection, diagnosis, and resolution.
Cake provides a full AIOps stack built on open-source components and designed for real-world infrastructure. Use LLMs to interpret logs, correlate events, and trigger actions. Connect to observability tools like Prometheus and Grafana, orchestrate workflows with Kubeflow Pipelines, and monitor system health using open models like Evidently or NannyML.
With Cake, you can integrate the latest AIOps innovations into your workflows without being locked into an opaque vendor product. And because everything is modular and cloud agnostic, you reduce costs, improve flexibility, and maintain control over critical operational logic.
Key benefits
✓ Accelerated deployment of AI use cases: Teams used Cake to ship new AI-powered workflows up to 70% faster with reusable, modular components.
✓ Improved compliance posture and data control: Run workloads in your own cloud environment and meet HIPAA, SOC 2, and other regulatory standards with confidence.
✓ Lower infrastructure and ops costs: Reduce AI ops overhead by up to $1M/year with managed infrastructure and automatic scaling.
✓ Easy integration with legacy systems: Connect AI workloads to existing claims, policy, and CRM systems without needing to rebuild from scratch.
✓ Built-in support for open source innovation: Stay at the forefront of AI by adopting best-in-class open source models and tools without vendor lock-in.
Example use cases
Drive transformation across the insurance lifecycle
Claims automation
Use AI to classify, summarize, and route claims documents and images in real time.
Fraud detection and risk modeling
Train and deploy advanced models that detect fraud patterns and assess risk dynamically.
AI-powered customer service
Build voice or chat agents that resolve common policy, billing, and claims inquiries around the clock.
Policy personalization
Use predictive modeling to tailor recommendations and optimize pricing for individual policyholders.
Document processing and intake
Extract structured data from complex forms, including FNOLs, medical records, and policy documents.

Success Story
How Ping Established ML-Based Leadership in Commercial Property Insurance
Ping, a leading claims automation provider, needed a secure and flexible platform to power its AI pipeline. With Cake, they were able to deploy a production-grade intake engine in days—not months—while maintaining full control over their models, data, and cloud environment.

AI in Insurance
Top Use Cases for AI in Insurance: A Practical Guide
Explore the top use cases for AI in insurance, from risk assessment to fraud detection, and learn how these innovations can transform your business operations.
"Our partnership with Cake has been a clear strategic choice – we're achieving the impact of two to three technical hires with the equivalent investment of half an FTE."

Scott Stafford
Chief Enterprise Architect at Ping
"With Cake we are conservatively saving at least half a million dollars purely on headcount."
CEO
InsureTech Company
Frequently asked questions
What types of insurance companies does Cake support?
Cake supports carriers, MGAs, TPAs, and insurtechs across life, health, P&C, and specialty lines.
Can Cake help us stay HIPAA-compliant?
Yes. Cake is built with healthcare-grade security in mind, with tooling and controls to support HIPAA, SOC 2, and other frameworks.
Do we need to rebuild our existing systems to adopt Cake?
No. Cake integrates with your current data, infra, and API landscape. You can adopt it incrementally.
What if we want to use private or fine-tuned models?
Cake supports private model training, evaluation, and deployment in your own cloud or VPC, including secure use of frontier and fine-tuned models.
How quickly can we get started?
Teams often start piloting Cake-backed use cases in days, with full production rollouts in weeks, not months.
Learn more about insurance powered by Cake

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