Cake Blog | Voice Agents (solution)

Top AI voice agent use cases for boosting CX and efficiency.

Top AI Voice Agent Use Cases: Boosting CX & Efficiency

Your customer service team is your company's front line, but they can't be everywhere at once. High call volumes lead to long wait times, and...

Published 07/25 18 minute read

Building an AI voice agent: Desk, computer, and network diagram.

How to Build an AI Voice Agent: A Practical Guide

Team Cake

Hiring a new team member requires careful planning. You need to define their role, provide them with the right tools and information to succeed, and...

Published 07/25 20 minute read

What Are AI Voice Agents? A Guide for Businesses

Team Cake

Running a customer support team is a constant balancing act between managing costs and keeping customers happy. As your business grows, call volumes...

Published 07/25 16 minute read